Vanguard Customer Service Publication Picks Vivisimo’s (CMU) Velocity Platform for Product of the Year Award (12/28/2010)

Vivisimo develops technology for information optimization. The company was co-founded by CMU graduate students Chris Palmer, Raul Valdes-Perez and CMU post-doctoral student Jerome Pesenti.

From the company’s press release:
Vivisimo announced today that its Information Optimization (IO) Platform, Velocity, has earned Customer Interaction Solutions’ (CIS), a leading publication in contact/call centers, customer resource management (CRM), and teleservices, Product of the Year distinction. The award rounds out a landmark year for Vivisimo, which saw industry accolades, records sales figures, and a new product launch, Velocity 8.0. read full press release


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